Should you experience difficulties that are not fixed by power cycling your Broadcaster, we suggest resetting the unit.
To Reset The Broadcaster:
- Locate the reset button (small, pin-sized hold on the back or side of the device).
- Take a pin or paperclip and press and hold the button until you see the indicator lights blink (about 15 seconds). Broadcaster mini users should wait until all LED lights start flashing amber and red.
- Release your hold on the button, at which time you'll see the Broadcaster reset itself. You will need to pair it to your account again.
This should resolve the issue you were experiencing. If you do continue to experience issues after resetting your unit, please contact support for assistance.