In order to be able to use the hardware encoding feature in Livestream Studio, you must have the proper hardware installed on your computer. One of these options is having a processor that include Intel Quick Sync. (The other is NVENC via NVIDIA GeForce GPUs.)
Intel Quick Sync is Intel's version of dedicated video encoding and decoding hardware core. Rather than using a general GPU, this core is located on the processor die and is dedicated just for video processing.
Studio will automatically detect if you have the proper hardware or not. You can quickly check this by going to the Settings: Streaming menu. If Hardware Encoding does not appear at the top of the menu, then you do not have the GPU hardware.
To determine if your processor includes Quick Sync, first you need to determine your CPU model.
- Windows 7: Open the Start menu, right-click Computer, then click Properties.
- Windows 8 & 10: Right-click the Start menu, then click System.
If you are running Studio on a Mac, to find the exact CPU model you will need to open the Terminal application. Enter the following command, then press the Return key:
Your CPU model will be displayed underneath.
In a web browser, navigate to this list and find your CPU model (Tip: Use the CTRL+F/CMD+F search function in your browser and type in the model ID).
If you do not see the CPU model that you are searching for on this Intel product specification page, scroll down to click on Show more.
If your CPU does not appear in the list, then you do not have Intel Quick Sync available with your computer's processor.