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Why is my Studio PIN invalid?

Phone support PINs previously included with a Studio USB dongle or hardware unit were only valid for up to one (1) year after purchase until April 2019, when we discontinued hardware sales. As of April 2020, all Studio hardware PINs are now expired.


Support for Livestream Studio is available via our contact form. Phone support is available if it is included with your Livestream or Vimeo membership.

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