Contact Us

How To Access Livestream Studio

Full access to three (3) licenses of Livestream Studio is available with a Vimeo Enterprise account. Paid Livestream customers have two (2) licenses and Vimeo Premium users have access to one (1) license. 

Download Livestream Studio on your computer.

Follow the on-screen steps to install the software, after which it will automatically launch.


Studio will prompt you to log into either a Livestream or Vimeo account. If you do not have an account, you can sign up for either by clicking the desired provider at the bottom of the prompt.

Once your account is created and paid for, you may then log into Studio using your account credentials. Studio will indicate that your full access has been unlocked.

A few things to note:

  • Because Studio needs to authenticate your login, you will need an internet connection to access the software. If you lose your internet connection, you can continue to use Studio in offline mode for up to 7 days before being required to reconnect your account.
  • If you exceed your Studio license limit (i.e. try to run more Studio instances simultaneously than your subscription allows), you will get a warning message every five minutes within Studio to close other instances. Not following your Studio license limit may lead to account suspension.

  • While Livestream Studio has the ability to stream to various providers, a paid Livestream account does not allow you to stream to Vimeo, and a Vimeo account does not include the ability to stream to Livestream.
  • If you purchased a Livestream or Vimeo Enterprise account, you will have a phone support PIN for the length of your membership. Phone support is not available with Vimeo Premium.

If you have the previously-sold USB Dongle and want to use your subscription to access Studio instead, close Studio, then disconnect your dongle. After disconnecting the dongle, re-launch Studio and you will see the prompt to log in.

Have more questions? Submit a request