Phone Support is open closed
Call using PIN Sign up for a Premium or Enterprise Plan to access Livestream Phone Support Phone support is available 7 days a week, 9:30am to 8:30pm EST
Phone support is available 7 days a week, 9:30am to 8:30pm EST

How can we help you?

Support / Getting Started/ How to Create an Account and L...

How to Create an Account and Log In

Last updated on Jun 15, 2015 12:20PM EDT

To begin engaging with and producing events on Livestream, your first step is to sign up for a Livestream account. 

If you have an existing Original Livestream Account, enter the same email and password that is associated with your Original account. You do not have to join again.

If you have never used Livestream before you can create a new account by following the steps below.

1. Go to your web browser and type in livestream.com

2. Click LOG IN at the top left of the page. 


3. Then click on "Join Livestream" when the pop up box appears.


4. After clicking "Join Livestream," another pop up window will appear and you will then be prompted to "Join with Email" or "Join with Facebook." 
 

Join Livestream with Email

1. Enter the email address that you want associated with your account in the "Email Address" field, and then click "Create Account." You will be prompted to check your email.
 

2. A confirmation e-mail to verify your e-mail address will appear in your inbox from notifications@livestream.com. Click on the blue "Activate my Account" button. If you don't receive this e-mail, be sure to check your spam filter.

Note for Gmail users: Gmail automatically populates filters for certain types of emails, such as Social Media and Promotions. Livestream emails typically appear in the Social Media filter so be sure to check there if you do not immediately see an email from Livestream. 

 

 
3. You will be redirected to a window in your browser to finish creating your account. You will need to provide a full name and a password in the two fields below the email address you provided. After doing so, click "Create Account."
 

4. Once your account is created, you can find friends on Livestream through Facebook, and start using Livestream.

 

Join Livestream with Facebook

1. If you want to create an account with Facebook, click Log In, then Join Livestream as shown above. Then click "Join with Facebook."

 

2. Once you click the blue "Join with Facebook" button, a screen to log in to Facebook will appear in a separate  window. Enter the information in the blank fields that you use to access your Facebook account.
 

3. Upon logging in you have the option to allow Livestream to post to your friends on your behalf. You can choose to "Skip" this step or press "Okay" to allow this. These two options are located in the bottom right corner.
 

4. Upon selecting "Skip" or "Okay," a new window will appear indicating your Facebook account was verified and you can finish creating your account. Enter a password and click the "Create Account" button on the bottom of the window.
 

5.Once your account is created, you can connect with friends on Livestream through your Facebook account, and start using Livestream.


Related Articles: Create and Manage Your Events
Related Articles: How do I delete my account?
newsupport@livestream.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete